Careers

ADMINISTRATIVE ASSISTANT

Bitter Neumann is growing, and we need you! We are currently seeking an Administrative Assistant to perform clerical and administrative functions. Secondarily, the administrative assistant will provide exceptional customer service at the front desk.

Duties:

Set up and manage paper and electronic filing systems.
Record accounting information.
Update paperwork.
Maintain documents and databases.
Prepare customer invoices.
Process customer financing.
Process accounts payable and accounts receivable.
Use a computer for various applications, such as database management, accounting and word processing.
Answer overflow phone calls; take messages, or transfer calls to appropriate individuals.
Greet visitors at front desk as a backup and handle their inquiries or direct them to the appropriate persons according to their needs.
Provide services to customers such as order placement or account information.

Requirements:

High School Diploma/GED Equivalent
Computer and word processing skills
Accounting skills/background helpful, but not required
Exceptional phone skills and etiquette

Proven Skills:

Critical Thinking
Problem-Solving
Solid communication and interpersonal skills
Customer service focused
Conflict Resolution
Personal initiative and drive

Benefits:
This full-time salary position is Monday through Friday, with a Saturday rotation. Full benefits include Paid Flex time, Health, Dental, and Life Insurance, 401k and Employee Discount.

Complete Job Application >>

FURNITURE & MATTRESS SALES SPECIALIST

Bitter Neumann is seeking a results-driven, detail-oriented candidate for our Sales Specialist position. The right candidate will assist customers with their furniture and bedding purchases. The sales associate is responsible for all sales activities, from assessing customer needs, to closing the sale and providing follow-through to ensure a positive customer experience. The successful candidate must be able to meet customers' expectations and achieve sales goals. The sales associate must be reliable, have personal initiative and drive, and be able to contribute critical thinking, problem-solving and conflict resolutions skills. Previous sales experience is preferred, and computer knowledge and typing skills are required, as iPads are used to write sales orders and work with online customers.

Responsibilities:

Ensure high levels of customer satisfaction through excellent sales and customer service.
Actively seek out customers in store.
Assess customers' needs, provide assistance and information on product features and recommend appropriate products based on the individual requirements.
Respond to and convert internet-generated sales leads, quote requests and orders.
Remain knowledgeable on products offered and discuss available options with online and offline customers.
Advise customers on care and utilization of products. Demonstrate live how products work.
Build productive trust relationships with customers.
Cross sell products.
Accurately quote prices, delivery dates and warranties.
Create and update customer records.
Schedule deliveries (knowledge of Sheboygan and Manitowoc roads a plus)
Team up with co-workers to ensure proper customer service.
Assist in displaying merchandise and maintain sales floor to ensure it is in presentable condition at all times.

Requirements:

1+ year of retail sales experience preferred, but will train the right candidate
Track record of over-achieving sales quota preferred
Basic understanding of sales principles and customer service practices
Working knowledge of customer and market dynamics and requirements
Customer service focused
High school diploma
Reliable, punctual

Proven Skills:

Excellent written and oral communication skills
Excellent organizational skills
Computer/tablet knowledge
Critical thinking
Problem-solving abilities
Solid communication and interpersonal skills
Customer service focused
Conflict resolution skills
Personal initiative and drive

Benefits:
This full-time hourly position is Monday through Friday, with an occasional Saturday rotation. Full benefits include Paid Flex time, Health, Dental, and Life Insurance, 401k and Employee Discounts.

Complete Job Application >>

APPLIANCE SALES SPECIALIST

Bitter Neumann is seeking a results-driven, detail-oriented candidate for our Appliances Sales Specialist position. The right candidate will assist customers with their purchases. The sales associate is responsible for all sales activities, from assessing customer needs to closing the sale, and providing follow-through to ensure a positive customer experience. The successful candidate must be able to meet customers' expectations and achieve sales goals. The sales associate must be reliable, have personal initiative and drive, and be able to contribute critical thinking, problem-solving and conflict resolutions skills. Previous sales experience is preferred, and computer knowledge and typing skills are required, as iPads are used to write sales orders and work with online customers.

Responsibilities:

Ensure high levels of customer satisfaction through excellent sales and customer service.
Actively seek out customers in store.
Assess customers' needs, provide assistance and information on product features, and recommend appropriate products based on the individual requirements.
Respond to and convert internet-generated sales leads, quote requests and orders.
Remain knowledgeable on products offered and discuss available options with online and offline customers.
Advise customers on care and utilization of products. Demonstrate live how products work.
Build productive trust relationships with customers.
Cross sell products.
Accurately quote prices, delivery dates and warranties.
Create and update customer records.
Schedule deliveries (knowledge of Sheboygan and Manitowoc roads a plus)
Team up with co-workers to ensure proper customer service.
Assist in displaying merchandise and maintain sales floor to ensure it is always in presentable condition.

Requirements:

1+ year of retail sales experience preferred, but will train the right candidate
Track record of over-achieving sales quota preferred
Basic understanding of sales principles and customer service practices
Working knowledge of customer and market dynamics and requirements
Customer service focused
High school diploma
Reliable, punctual

Proven Skills:

Excellent written and oral communication skills
Excellent organizational skills
Computer/tablet knowledge
Critical thinking
Problem-solving abilities
Solid communication and interpersonal skills
Customer service focused
Conflict resolution skills
Personal initiative and drive

Complete Job Application >>

Delivery & Installation Technician

Bitter Neumann is growing! We are currently seeking a reliable associate to deliver and install appliances, furniture and mattresses in customers’ homes, as well as load and unload delivery trucks.

Duties Include:

Drive a delivery vehicle to deliver and pick up merchandise.
Deliver and install major appliances, household furniture and mattresses.
Load and unload delivery trucks.
Verify the contents of inventory loads against delivery documents.
Obey traffic laws and follow established traffic and transportation procedures.
Read maps and follow written or verbal geographic directions.
Present bills and receipts and collect payments for goods delivered.
Turn in receipts and money received from deliveries.
Sell products from truck inventory and keep records of sales.

Requirements:

High School Diploma/GED Equivalent
Valid driver’s license and clean driving record
Ability to left heavy items
Ability to work independently

Proven Skills:

Critical Thinking
Problem-Solving
Solid communication and interpersonal skills
Positive Attitude
Drive for superior customer service
Conflict Resolution
Personal initiative and drive

Benefits:
This full-time hourly position is Monday through Friday, with an every third Saturday rotation. Full benefits include Paid Flex time, Health, Dental, and Life Insurance, 401k and Employee Discounts.

Complete Job Application >>

WAREHOUSE ASSOCIATE

Bitter Neumann continues to grow its business with both residential and contract work! We are currently seeking a reliable, punctual associate to prepare appliance, furniture, and mattress deliveries for our customers and perform duties within the warehouse.

Duties Include:

Pull product from warehouse for customer deliveries; unpack, assemble and prepare items for delivery.
Load and unload store delivery trucks.
Unload freight trucks; inspect product for damage.
Verify the contents of inventory loads against delivery documents.
Maintain an organized system within the warehouse.
Move display product from warehouse and set up on showroom floor.
Assist with customer pickup of appliances, furniture and mattresses, loading into vehicles.
Secondarily, deliver and install product in customers' homes when needed.

Requirements:

High School Diploma/GED equivalent
Valid driver's license and clean driving record
Ability to left heavy items
Ability to work independently

Proven Skills:

Ability or able to learn to fix products such as recliners
Woodworking skills a plus, but not required
Critical thinking
Problem-solving
Solid communication and interpersonal skills
Positive attitude
Drive for superior customer service
Conflict Resolution
Personal initiative and drive

Complete Job Application >>