IMMEDIATE OPENING – Appliance Service Utility Associate
Bitter Neumann continues to grow and is seeking a Service Department Utility Associate to perform an array of appliance service-related duties. This utility position’s responsibilities may change from day to day, depending on the needs of the business and its valued customers.
Duties include:
- Troubleshoot service issues over the phone and in person
- Schedule service calls
- Perform in-shop repair of appliances
- Process warranty claims and related bookwork
- Check in and maintain service parts inventory
- Make in-home service calls as necessary
Requirements:
- High School Diploma/GED Equivalent
- Valid driver’s license and clean driving record
Proven Skills:
- Mechanical ability
- Computer knowledge of Word, Excel and the internet
- Understanding of local geographical area
- Ability to lift heavy items
- Ability to work independently
- Excellent written and organizational skills
- Solid communication and interpersonal skills
- Critical thinking and problem-solving abilities
- Drive for superior customer service
- Conflict resolution skills
- Positive Attitude
- Personal initiative and drive
Benefits:
This full-time hourly position is Monday through Friday, with an occasional Saturday rotation. Hands-on job training is provided. Full benefits include Paid Flex time, Health, Dental, and Life Insurance, 401k and Employee Discounts.