Careers

IMMEDIATE OPENING - Delivery & Warehouse Associate

Bitter Neumann is growing! We are currently seeking reliable associates to deliver and install appliances and furniture in customers’ homes as well as load and unload trucks.

Duties include:

• Drive a delivery vehicle to deliver and pick up merchandise.
• Deliver and install household furniture and bedding.
• Load and unload trucks.
• Verify the contents of inventory loads against delivery documents.
• Obey traffic laws and follow established traffic and transportation procedures.
• Read maps and follow written or verbal geographic directions.
• Present bills and receipts and collect payments for goods delivered.
• Turn in receipts and money received from deliveries.
• Sell products from truck inventory and keep records of sales.

Requirements:

• High School Diploma/GED Equivalent
• Valid driver’s license and clean driving record
• Ability to left heavy items
• Ability to work independently

Skills (proven):

• Critical Thinking
• Problem-Solving
• Solid communication and interpersonal skills
• Positive Attitude
• Drive for superior customer service
• Conflict Resolution
• Personal initiative and drive

Benefits:
This hourly position is Monday through Friday with an every third Saturday rotation. Full benefits include Paid Flex time, Health, Dental, and Life Insurance, 401k, and Employee Discounts.

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Sales Associate – Appliances & Electronics

Bitter Neumann, a 4th generation family owned business, continues to grow, and we need you! We are currently seeking a results driven Sales Associate to assist our great customers in choosing the best appliances and electronics for their homes. The sales associate is responsible for all sales activities, from assessing customer needs to closing the sale, and follow-through to ensure a positive customer experience. The successful candidate must be able to meet customers’ expectations, achieve sales goals, and elevate company standards. He/she must be reliable, have personal initiative and drive, and be able to contribute critical thinking, problem-solving and conflict resolutions skills.

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales and customer service.
• Actively seek out customers in store.
• Assess customers’ needs, provide assistance and information on product features and recommend appropriate products based on the individual requirements.
• Remain knowledgeable on products offered and discuss available options with customers.
• Advise customers on care and utilization of products. Demonstrate live how products work.
• Build productive trust relationships with customers.
• Cross sell products.
• Accurately quote prices, delivery dates and warranties.
• Team up with co-workers to ensure proper customer service.
• Assist in displaying merchandise and maintain sales floor to ensure it is in presentable condition at all times.
• Create and update customer records.

Requirements:

• Proven working experience as sales associate (not necessarily required)
• 1+ year of retail sales experience preferred
• Track record of over-achieving sales quota preferred
• Basic understanding of sales principles and customer service practices
• Working knowledge of customer and market dynamics and requirements
• Customer service focus
• High school degree
• Reliable, punctual

Skills (proven):

• Critical Thinking
• Problem-Solving
• Solid communication and interpersonal skills
• Customer service focused
• Conflict Resolution
• Personal initiative and drive

Benefits:
This position includes hourly pay plus bonus, and a rotating schedule (including evenings and weekends) as well as full benefits, including Paid Flex time, Health, Dental, and Life Insurance, 401k, and Employee Discounts.