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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 920-459-2480 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

We Provide Service After the Sale!

Careers

ADMINISTRATIVE ASSISTANT

Bitter Neumann is growing, and we need you! We are currently seeking an Administrative Assistant to perform clerical and administrative functions. Secondarily, the administrative assistant will provide exceptional customer service at the front desk.

Duties:

  • Set up and manage paper and electronic filing systems.
  • Record accounting information.
  • Update paperwork.
  • Maintain documents and databases.
  • Prepare customer invoices.
  • Process customer financing.
  • Process accounts payable and accounts receivable.
  • Use a computer for various applications, such as database management, accounting and word processing.
  • Answer overflow phone calls; take messages, or transfer calls to appropriate individuals.
  • Greet visitors at front desk as a backup and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Provide services to customers such as order placement or account information.

Requirements:

  • High School Diploma/GED Equivalent
  • Computer and word processing skills
  • Accounting skills/background helpful, but not required
  • Exceptional phone skills and etiquette

Proven Skills:

  • Critical Thinking
  • Problem-Solving
  • Solid communication and interpersonal skills
  • Customer service focused
  • Conflict Resolution
  • Personal initiative and drive

Benefits:
This full-time salary position is Monday through Friday, with a Saturday rotation. Full benefits include Paid Flex time, Health, Dental, and Life Insurance, 401k and Employee Discount.

Complete Job Application >>

FURNITURE & MATTRESS SALES SPECIALIST

Bitter Neumann is seeking a results-driven, detail-oriented candidate for our Sales Specialist position. The right candidate will assist customers with their furniture and bedding purchases. The sales associate is responsible for all sales activities, from assessing customer needs, to closing the sale and providing follow-through to ensure a positive customer experience. The successful candidate must be able to meet customers' expectations and achieve sales goals. The sales associate must be reliable, have personal initiative and drive, and be able to contribute critical thinking, problem-solving and conflict resolutions skills. Previous sales experience is preferred, and computer knowledge and typing skills are required, as iPads are used to write sales orders and work with online customers.

Responsibilities:

  • Ensure high levels of customer satisfaction through excellent sales and customer service.
  • Actively seek out customers in store.
  • Assess customers' needs, provide assistance and information on product features and recommend appropriate products based on the individual requirements.
  • Respond to and convert internet-generated sales leads, quote requests and orders.
  • Remain knowledgeable on products offered and discuss available options with online and offline customers.
  • Advise customers on care and utilization of products. Demonstrate live how products work.
  • Build productive trust relationships with customers.
  • Cross sell products.
  • Accurately quote prices, delivery dates and warranties.
  • Create and update customer records.
  • Schedule deliveries (knowledge of Sheboygan and Manitowoc roads a plus)
  • Team up with co-workers to ensure proper customer service.
  • Assist in displaying merchandise and maintain sales floor to ensure it is in presentable condition at all times.

Requirements:

  • 1+ year of retail sales experience preferred, but will train the right candidate
  • Track record of over-achieving sales quota preferred
  • Basic understanding of sales principles and customer service practices
  • Working knowledge of customer and market dynamics and requirements
  • Customer service focused
  • High school diploma
  • Reliable, punctual

Proven Skills:

  • Excellent written and oral communication skills
  • Excellent organizational skills
  • Computer/tablet knowledge
  • Critical thinking
  • Problem-solving abilities
  • Solid communication and interpersonal skills
  • Customer service focused
  • Conflict resolution skills
  • Personal initiative and drive

Benefits:
This full-time hourly position is Monday through Friday, with an occasional Saturday rotation. Full benefits include Paid Flex time, Health, Dental, and Life Insurance, 401k and Employee Discounts.

Complete Job Application >>

APPLIANCE SALES SPECIALIST

Bitter Neumann is seeking a results-driven, detail-oriented candidate for our Appliances Sales Specialist position. The right candidate will assist customers with their purchases. The sales associate is responsible for all sales activities, from assessing customer needs to closing the sale, and providing follow-through to ensure a positive customer experience. The successful candidate must be able to meet customers' expectations and achieve sales goals. The sales associate must be reliable, have personal initiative and drive, and be able to contribute critical thinking, problem-solving and conflict resolutions skills. Previous sales experience is preferred, and computer knowledge and typing skills are required, as iPads are used to write sales orders and work with online customers.

Responsibilities:

  • Ensure high levels of customer satisfaction through excellent sales and customer service.
  • Actively seek out customers in store.
  • Assess customers' needs, provide assistance and information on product features, and recommend appropriate products based on the individual requirements.
  • Respond to and convert internet-generated sales leads, quote requests and orders.
  • Remain knowledgeable on products offered and discuss available options with online and offline customers.
  • Advise customers on care and utilization of products. Demonstrate live how products work.
  • Build productive trust relationships with customers.
  • Cross sell products.
  • Accurately quote prices, delivery dates and warranties.
  • Create and update customer records.
  • Schedule deliveries (knowledge of Sheboygan and Manitowoc roads a plus)
  • Team up with co-workers to ensure proper customer service.
  • Assist in displaying merchandise and maintain sales floor to ensure it is always in presentable condition.

Requirements:

  • 1+ year of retail sales experience preferred, but will train the right candidate
  • Track record of over-achieving sales quota preferred
  • Basic understanding of sales principles and customer service practices
  • Working knowledge of customer and market dynamics and requirements
  • Customer service focused
  • High school diploma
  • Reliable, punctual

Proven Skills:

  • Excellent written and oral communication skills
  • Excellent organizational skills
  • Computer/tablet knowledge
  • Critical thinking
  • Problem-solving abilities
  • Solid communication and interpersonal skills
  • Customer service focused
  • Conflict resolution skills
  • Personal initiative and drive

Benefits:
This full-time hourly position is Monday through Friday, with an occasional Saturday rotation. Full benefits include Paid Flex time, Health, Dental, and Life Insurance, 401k and Employee Discounts.

Complete Job Application >>

Delivery & Installation Technician

Bitter Neumann is growing! We are currently seeking a reliable associate to deliver and install appliances, furniture and mattresses in customers’ homes, as well as load and unload delivery trucks.

Duties Include:

  • Drive a delivery vehicle to deliver and pick up merchandise.
  • Deliver and install major appliances, household furniture and mattresses.
  • Load and unload delivery trucks.
  • Verify the contents of inventory loads against delivery documents.
  • Obey traffic laws and follow established traffic and transportation procedures.
  • Read maps and follow written or verbal geographic directions.
  • Present bills and receipts and collect payments for goods delivered.
  • Turn in receipts and money received from deliveries.
  • Sell products from truck inventory and keep records of sales.

Requirements:

  • High School Diploma/GED Equivalent
  • Valid driver’s license and clean driving record
  • Ability to left heavy items
  • Ability to work independently

Proven Skills:

  • Critical Thinking
  • Problem-Solving
  • Solid communication and interpersonal skills
  • Positive Attitude
  • Drive for superior customer service
  • Conflict Resolution
  • Personal initiative and drive

Benefits:
This full-time hourly position is Monday through Friday, with an every third Saturday rotation. Full benefits include Paid Flex time, Health, Dental, and Life Insurance, 401k and Employee Discounts.

Complete Job Application >>

WAREHOUSE ASSOCIATE

Bitter Neumann continues to grow its business with both residential and contract work! We are currently seeking a reliable, punctual associate to prepare appliance, furniture, and mattress deliveries for our customers and perform duties within the warehouse.

Duties Include:

  • Pull product from warehouse for customer deliveries; unpack, assemble and prepare items for delivery.
  • Load and unload store delivery trucks.
  • Unload freight trucks; inspect product for damage.
  • Verify the contents of inventory loads against delivery documents.
  • Maintain an organized system within the warehouse.
  • Move display product from warehouse and set up on showroom floor.
  • Assist with customer pickup of appliances, furniture and mattresses, loading into vehicles.
  • Secondarily, deliver and install product in customers' homes when needed.

Requirements:

  • High School Diploma/GED equivalent
  • Valid driver's license and clean driving record
  • Ability to left heavy items
  • Ability to work independently

Proven Skills:

  • Ability or able to learn to fix products such as recliners
  • Woodworking skills a plus, but not required
  • Critical thinking
  • Problem-solving
  • Solid communication and interpersonal skills
  • Positive attitude
  • Drive for superior customer service
  • Conflict Resolution
  • Personal initiative and drive

Benefits:
This full-time hourly position is Monday through Friday, with an every third Saturday rotation. Full benefits include Paid Flex time, Health, Dental, and Life Insurance, 401k and Employee Discounts.

Complete Job Application >>