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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 920-459-2480 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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Careers

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Service & Parts Administrative Assistant

Bitter Neumann is seeking a full-time Administrative Assistant for our Appliance Service Department.

Duties Include:

  • Provide exceptional customer service to in-person, phone and e-mail customers
  • Greet service customers and handle their inquiries
  • Schedule service calls over the phone, via e-mail and in-person
  • Perform service call appointment reminders
  • Process customer work orders and invoices, and create purchase orders
  • Manage paper and electronic filing systems, record information, update paperwork, and maintain documents and databases.

Requirements:

  • High School Diploma/GED Equivalent
  • Exceptional phone skills and etiquette
  • Computer and word processing skills

Proven Skills:

  • Ability to learn and use multiple web-based software programs simultaneously
  • Understanding of local geographical area
  • Ability to work independently
  • Excellent organizational and written skills
  • Ability to multi-task
  • Solid communication and interpersonal skills
  • Critical thinking and problem-solving abilities
  • Drive for superior customer service
  • Conflict resolution skills
  • Positive attitude
  • Personal initiative and drive
  • Ability to lift items up to 50 pounds

Benefits:
This full-time hourly position is Monday through Friday, with an occasional Saturday rotation. Full benefits include Paid Flex time, Health, Dental, and Life Insurance, 401k and Employee Discounts.

Complete Job Application >>

Furniture Sales Specialist

Bitter Neumann, a 4th generation family owned business, continues to grow, and we need you! We are currently seeking a results-driven Sales Associate to assist our great customers in choosing the best furniture and mattresses for their homes. The sales associate is responsible for all sales activities, from assessing customer needs to closing the sale, and follow-through to ensure a positive customer experience. The successful candidate must be able to meet customers’ expectations, achieve sales goals, and elevate company standards. The sales associate must be reliable, have personal initiative and drive, and be able to contribute critical thinking, problem-solving and conflict resolutions skills. Previous sales experience is preferred, and computer knowledge is required.

Responsibilities:

  • Ensure high levels of customer satisfaction through excellent sales and customer service.
  • Actively seek out customers in store.
  • Assess customers' needs, provide assistance and information on product features and recommend appropriate products based on the individual requirements.
  • Remain knowledgeable on products offered and discuss available options with customers.
  • Advise customers on care and utilization of products. Demonstrate live how products work.
  • Build productive trust relationships with customers.
  • Cross sell products.
  • Accurately quote prices, delivery dates and warranties.
  • Team up with co-workers to ensure proper customer service.
  • Assist in displaying merchandise and maintain sales floor to ensure it is in presentable condition at all times.
  • Create and update customer records.

Requirements:

  • Proven working experience as sales associate (not necessarily required)
  • 1+ year of retail sales experience preferred
  • Track record of over-achieving sales quota preferred
  • Basic understanding of sales principles and customer service practices
  • Working knowledge of customer and market dynamics and requirements
  • Customer service focus
  • High school diploma / GED equivalent
  • Reliable, punctual

Proven Skills:

  • Excellent written and oral communication skills
  • Excellent organizational skills
  • Computer knowledge
  • Critical thinking
  • Problem-solving abilities
  • Solid communication and interpersonal skills
  • Customer service focused
  • Conflict resolution skills
  • Personal initiative and drive

Benefits:
This position includes hourly pay plus bonus, and a rotating schedule (including evenings and weekends) as well as full benefits, including Paid Flex time, Health, Dental, and Life Insurance, 401k, and Employee Discounts.

Complete Job Application >>

Appliance Sales Specialist

Bitter Neumann, a 4th generation family owned business, continues to grow, and we need you! We are currently seeking a results-driven Sales Associate to assist our great customers in choosing the best appliances and electronics for their homes. The sales associate is responsible for all sales activities, from assessing customer needs to closing the sale, and follow-through to ensure a positive customer experience. The successful candidate must be able to meet customers’ expectations, achieve sales goals, and elevate company standards. He/she must be reliable, have personal initiative and drive, and be able to contribute critical thinking, problem-solving and conflict resolutions skills. Previous sales experience is preferred, and computer knowledge is required.

Responsibilities:

  • Ensure high levels of customer satisfaction through excellent sales and customer service.
  • Actively seek out customers in store.
  • Assess customers' needs, provide assistance and information on product features and recommend appropriate products based on the individual requirements.
  • Remain knowledgeable on products offered and discuss available options with customers.
  • Advise customers on care and utilization of products. Demonstrate live how products work.
  • Build productive trust relationships with customers.
  • Cross sell products.
  • Accurately quote prices, delivery dates and warranties.
  • Team up with co-workers to ensure proper customer service.
  • Assist in displaying merchandise and maintain sales floor to ensure it is in presentable condition at all times.
  • Create and update customer records.

Requirements:

  • Proven working experience as sales associate (not necessarily required)
  • 1+ year of retail sales experience preferred
  • Track record of over-achieving sales quota preferred
  • Basic understanding of sales principles and customer service practices
  • Working knowledge of customer and market dynamics and requirements
  • Customer service focus
  • High school diploma / GED equivalent
  • Reliable, punctual

Proven Skills:

  • Excellent written and oral communication skills
  • Excellent organizational skills
  • Computer knowledge
  • Critical thinking
  • Problem-solving abilities
  • Solid communication and interpersonal skills
  • Customer service focused
  • Conflict resolution skills
  • Personal initiative and drive

Benefits:
This position includes hourly pay plus bonus, and a rotating schedule (including evenings and weekends) as well as full benefits, including Paid Flex time, Health, Dental, and Life Insurance, 401k, and Employee Discounts.

Complete Job Application >>

Sales Specialist, Manitowoc Store

Bitter Neumann is seeking a results-driven Sales Associate at our Manitowoc store to assist customers choose the best appliances, furniture and mattresses for their homes. The sales associate is responsible for all sales activities and related job duties, from assessing customer needs to recommending appropriate product and closing the sale, along with follow-up. The successful candidate will be able to meet customers' expectations, achieve sales goals and elevate company standards. He/she is also responsible for maintaining showroom displays. Previous retail sales experience is helpful, but not required.

Responsibilities:

  • Ensure high levels of customer satisfaction through excellent sales and customer service.
  • Actively seek out customers in store.
  • Assess customers' needs, provide assistance and information on product features and recommend appropriate products based on the individual requirements.
  • Convert online leads to increase sales.
  • Remain knowledgeable on products offered and discuss available options with online and offline customers.
  • Advise customers on care and utilization of products. Demonstrate live how products work.
  • Build productive trust relationships with customers.
  • Cross sell products.
  • Accurately quote prices, delivery dates and warranties.
  • Team up with co-workers to ensure proper customer service.
  • Assist in displaying merchandise and maintain sales floor to ensure it is in presentable condition at all times.
  • Create and update customer records.

Requirements:

  • Proven working experience as sales associate (not necessarily required); 1+ year of retail sales experience preferred.
  • Track record of over-achieving sales quota preferred
  • Basic understanding of sales principles and customer service practices
  • Working knowledge of customer and market dynamics and requirements
  • Customer service focused
  • High school diploma
  • Reliable, punctual

Proven Skills:

  • Excellent written and oral communication skills
  • Excellent organizational skills
  • Computer knowledge
  • Critical thinking
  • Problem-solving abilities
  • Solid communication and interpersonal skills
  • Customer service focused
  • Conflict resolution skills
  • Personal initiative and drive

Benefits:
This full-time position offers full benefits, including Paid Flex time, Health, Dental, and Life Insurance, 401k, and Employee Discounts.

Complete Job Application >>