Bitter Neumann Reviews

I was very happy with with both priceing and service. Sales people were very nice to deal with and there was no pressure.

Greg W 10/9/2018

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Salesman was great, answered all our questions and actually helped us to choose the table by showing us a binder with information on each table we were looking at. Table delivered and delivery men were very friendly and professional. Great experience.

Bob G 10/9/2018

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This is the 4th time we’ve bought from Bitter Neumann and have always been extremely satisfied. Sales person very knowledgeable and helpful. Delivery guys do a great job setting everything up. Great customer service. We wouldn’t shop anywhere else!

Sue H 10/9/2018

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Absolutely wonderful service from the order to the delivery!

Samantha Schmidt 10/9/2018

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Great place to do business.

Margaret Keller 10/10/2018

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Wonderful service thank you

Tami Curry 10/9/2018

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I have always been very satisfied with the quality of their products and the excellent service that I received. I highly recommend them.

Cathy Buchberger 8/28/2018

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great repair service. immediate response to problem and fixed same day.

Larry 8/25/2018

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We have shopped Bitter Neumann for many years. The sales department is knowledgeable and gives you time to shop. Delivery people are kind and helpful. The ser...

Mona Mair 8/23/2018

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Excellent, knowledgeable advice on every purchase. Jonathan is great!

Leslie Fenton 8/2/2018

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Great sales person and speedy delivery.

Connie Meyer 7/29/2018

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When shopping for appliances or furniture, they’re always the first ones I go to. Great service!

Diane Lutze Reichwaldt 7/28/2018

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We always purchase our appliances at Bitter Neumann.

Jill Bowser 7/28/2018

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I ordeed a new dryer for my father in law who couldn't leave the home to shop, it was delivered in a mater of a week and he was so happy that they took his old one and cleaned up everything before they left. The dryER was simple and easy for him to read and delivery people were very professional and courteous . Thank you Bitter Neuman .

colleen r 7/26/2018

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We had a very good experience with buying a mattress from Bitter Neumann! The salesman Jonathan at the store was very knowledgeable about mattresses. He made a difficult selection process much easier. The delivery men were careful, knowledgeable and very pleasant to talk to. Overall we very pleased and we definitely would shop there again!

Mary Ann Krask 7/25/2018

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I've been making major purchases at Bitter Neumann since the early 1980's. The products they sell are of high quality, and the customer service they provide is excellent.

Fred Goebel 7/25/2018

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Spent months researching mattresses before purchasing one at Bitter Nuemann. The price was competitive with every other store and they delivered and removed the old one at no cost. The best part of the experience was learning everything there is to know about mattresses and support from our salesman Jonathan. His wealth of knowledge was extensive and vastly superior to every other store and sales person. Jonathon will also put no pressure on you to make a purchase. Stellar experience that I highly recommend.

Thomas Thompson 7/25/2018

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Great service, very helpful over the phone with things I could initially check myself. When it was clear I'd need a service call the appointment was fairly soon and the technician even had the part needed on his truck. Back in business with a working fridge.

Andrew 7/25/2018

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Salesman was very knowledgeable about all products. very easy to work with ask questions, etc. Very competitive in overall price.

Steve Baumhardt 6/20/2018

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Sales person was very knowledgeable. I felt comfortable with my decision. Delivery men very nice and worked very efficiently.

Barb Karsten 6/7/2018

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Salesperson was able to accommodate what I wanted. Furniture arrived earlier than anticipated. Appreciated the takeaway service for the old furniture. Delivery drivers were knowledgeable, friendly, and courteous.

Laurie Probst 5/26/2018

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Sales people were great. Delivery people did a super job with installation of new fridge and removal of old.

Roger H. 5/12/2018

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Excellent sales process. Knew every option we had and reviewed it with us after we made our decisions. Delivery and install on time and friendly. Thanks for a great experiance.

Tom H. 5/10/2018

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I give them a 5 star! My fridge died and they were able to deliver a new fridge the next day! The man who helped me was very friendly & helpful.

Christy B. 5/10/2018

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We had a very positive experience buying furniture at Bitter Neumann. The salespeople worked with us extensively to help us choose fabric and styles. The furniture came in a reasonable amount of time and is beautiful and excellent quality. we are very pleased!

jill n. 4/20/2018

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I have purchased several furniture and appliance items over the years. Quality merchandise, great selection. Knowledgable, helpful employees. Good prices, especially during sales. They stand behind their products.

Bev G. 4/18/2018

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Great family run business with friendly staff. Good selection and good prices.

Melissa Huebschman Gardner 4/17/2018

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Great experience, would recommend! Sales and service very good

Gary Richter 3/12/2018

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Nice selection of appliances, great experience with their sales crew... Shout out to Markus who was a tremendous help with our purchases!!! We installed, and had a little mishap called their service department they ordered a new part delivered it and installed it at no charge!!! You can’t beat that kind of customer service. Definitely would recommend.

pam Duschene 3/13/2018

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Friendly, helpful, and knowledgeable staff that let you browse on your own. Furniture is good quality and there are many styles and options.

Sarah Reams 3/15/2018

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Once again, we had a great experience with Bitter Neumann which is why we keep going back. We went in looking for a specific item and knew it would be a special order. We we're quoted a 2-3 week wait, but received a call the very next week. The delivery went without a hitch and the two gentleman were extremely careful and great to work with!

Mike & Tammy Skelton 3/15/2018

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Great appliances, great service and price is right

Debra Koene 3/18/2018

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Just the BEST! It was our first time remodeling a kitchen and Bitter Newmann couldn’t have been better. From our error on ordering the wrong range, to them ordering appliances not in store for us and right down to the worst headache of delivery and installation day these guys and gals worked their magic to make me happy. They are truly full service. I advise using their guys for install (so much easier). Every catastrophe I had, they were there to bail me out. I can’t say enough good about Bitter Newmann. Dan (the manager) is the hardest working and nicest man you’ll meet and all of my future business will always be with them. (If they’ll have me). I love my range, fridge, dishwasher, hood and convection microwave. Thank you for your wonderful service!

Angie McCreary 3/21/2018

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Needed to replace a small refrigerator because the last one I got 15 years ago finally stopped working. They have a small but good selection; better than most places in town. Prices were a little higher than other sellers but the quality of their merchandise has been very good in the past. No hassles, answered my questions, will deliver on my time schedule and will take my old one. Solid value and service. That is why we come back!

Rick Zeuner 3/26/2018

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The service for the last 25 years is what makes me keep coming back, They make me feel like family. It is the ONLY place I have and will continue to go for all my appliance needs.

Barbara Walters 4/18/2018

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I've made many purchases at Bitter Neumann and had great product, sales people, value and service. One reason I have gone back is their service dept and delivery Personal. Two sales people I would recommend are Dave Kissinger in Furniture/Bedding and Bill Bakash iAppliance/Electronics. I just purchased a Love seat which had to be ordered and was told it would be here in 4 to 6 weeks was in here in two weeks and delivered. GREAT SERVICE

Donald Kohlbeck 4/19/2018

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As is always the case, we had a great experience today. We are soon to be the proud owner of a new sofa and recliner. Such friendly employees. Thanks.

Carol Butzen 4/21/2018

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Nice people, helpful. Good service.

Joan Dana 4/24/2018

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We have purchased three appliances from Bitter Neumann, and would do business with them again. They are knowledgeable, friendly and over all, very helpful....

Debbie W. 5/11/2018

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We have purchased both furniture and appliances at Bitter Neumann and no where else have we had the wonderful customer service that they offer. Door to door, very professional, very timely, and exceptional customer relations ! I encourage friends and family to buy from Bitter Neumann ! Thank you !!

Deb Aschenbach 2/23/2018

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Just had a great experience with Dan, who apparently owns the shop. I was in search of a good deal on a surround sound receiver, as mine had bit the dust...

Phil M. 2/9/2018

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Sales person very helpful. Selection is amazing.

Christine Riley 2/12/2018

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Informative and helpful sales people made our experience easy to finding the right fit for what we needed. We did not feel pressured to buy and were dealt with with respect.

Kenneth King 2/8/2018

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Good place. Good people. �

Vern Frier 1/26/2018

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Always helpful. We have been very satisfied with their sales people, delivery staff and their repair service.

marge sisk 1/18/2018

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We purchased a refrigerator and were very happy with the service and the help they gave us to pick the one that best fit our needs

Lynn Liermann 1/11/2018

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My husband and I went in to purchase a over the range microwave. I had done all my research and so did my husband (set up, size, color, what we want vs what we need). We went to Bitter Neumann first and found three. I did walk out and go to two more stores to compare and price check. I was please to find out that Bitter Neumann had the best model and best price. Customer Service was excellent, actually it was very fun. We were all joking around! The microwave I wanted was in stock and my husband and I had it loaded and took it home. This was the first time my husband was at Bitter Neumann and he enjoyed the experience and we will defiantly go back to shop and price check.

Michelle Weiland 1/9/2018

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I love shopping at this store. The staff are always friendly and willing to help you and answer all your questions. One of the items I've purchased was a recliner that didn't work out due to my back issues. Jon was right there to help me. He found another chair of same, but, with different features to accomodate my needs....thank you Jon. They have the best warranty on everything and no hassle to back it up when and if needed. I would recommend you give this store a try...I'm glad I did.

Linda Peterik 12/21/2017

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Daughter had a problem with her dryer. They said they would be there on a Mon. afternoon, it was getting late, I called, and was worried they would not come, but they still came, even though it was late. The repair man had a busy day. It did not take him long to fix and she has her dryer workin.

Alice Walter 12/22/2017

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This is where we purchase the majority of our furniture. The salespeople are extremely knowledgeable, they don't follow you around unless you want them to,...

Mike S. 12/29/2017

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Bought a washer and dryer… Was in and out in 15 minutes. Knowledgeable helpful and got just what I wanted. Delivery was awesome we moved my old washer and dryer.highly recommend

Mary Jo Vollrath 10/9/2017

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Bitter Neuman iis the only place I go for appliances. They delivee, install, haul away rhe old, and service . I've always had the best service.

Kathy Gunderson 10/17/2017

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We needed a new water heater. They had what I wanted. They delivered it when they said they would. The plumber they use arrived exactly on time. Installed it neatly and got rid of the old one in little over an our. Neatly done. Thanks!

Gary Klein 10/24/2017

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Bitter Neumann was quick to help us find a fridge. They gave us a lot of helpful information to find one that will fit our needs. The delivery service was wonderful. They came on the day I expected and set up my new fridge quite quickly. Thank you!

Jennifer Franzen 12/1/2017

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We purchased our new Samsung Refrigerator at Bitter Neumann recently and as usual had a friendly and knowledgeable sales person which made out buying experience go smoothly. We will purchase our other appliances there as we always have done in the past. Can't go wrong, and stand behind their name.

Christine Kohls 9/3/2017

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The whole process of buying a new washer/dryer set was simple. My salesman - Bill B. - helped me find exactly what I needed. The delivery/set-up guys had the old set removed and the new set installed in a hurry. It was great! Highly recommend Bitter-Neumann!!

Kim Hartlaub 10/7/2017

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The service was superb, from ordering to delivery and set up. Thank you

Mary Meyer 8/31/2017

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Would definitely shop there again . Very helpful, friendly, delivery was great, appreciated removing old washer. We Have been customers for many years.

Ann Heim 10/6/2017

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The sales person we had was very helpful. We bought a washing machine. They included free delivery and take out our old machine. Very helpful.

Regina MacDonald 8/30/2017

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Bitter Newman gave us great customer service. I bought a accent chair for our loving room. They have chairs for smaller areas as well as for short people! Very happy�

Sandy Curtis 8/30/2017

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Always great service. In fact, I don't buy furniture or appliances anywhere else because of it. They stand behind what they sell, the staff is friendly and willing to answer my millions of questions and if they don't know, they will find out. Always a pleasant experience to shop there. Thanks Bitter Neumann!

K Bollwahn 8/31/2017

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Bitter Neumann helped me design my own creation for my living room furniture. The staff was exceptional and made my dream come true !! Highly recommend them, for something you want that is very unique and all you !!!

Peggy Young 8/21/2017

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Dennis is very knowledgeable in appliances and helped us choose the appliances that best fit our wants and needs. Prices and on floor displays were better than any big box stores in the area. We will be customers of Bitter Neumann again in the future.

Janet De Pirro 8/28/2017

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We had a great experience buying a new dishwasher from Bitter Neumann. We went in because our dishwasher stopped working. I wanted to get a new one as quickly as possible. We were able to find one that was in stock and on sale. Everyone was very helpful and friendly.

Megan Herzog 8/24/2017

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Very professional and helpful! Would definitely use again if necessary!

Mary Ellen Thielhelm 8/21/2017

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Found exactly what we needed and at a reasonable price. The availability met our urgent need as well.

Barry Marton 8/22/2017

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Always the best!!!!

Cully Mersberger 7/26/2017

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Very pleased with the service. We had to buy a range, refrigerator and TV. The salesperson was very knowledgeable. We have done business with Bitter Neumann for many years.

Patricia Heckmann 7/28/2017

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Great experience with this company. Very professional and helpful!

Mike Hendricks 7/31/2017

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We have never had a bad experience with Bitter Neumann. We have purchased many appliances and have had repairs made. Recently, our dishwasher had a control...

Sue M. 8/1/2017

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Easy to buy. Came when promised. Efficient and courteous delivery men.

Nicolette Brown 6/29/2017

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We bought two recliners from Bitter Neumann and had only a very short time frame for them to be delivered. The salesman went above and beyond working with us to have them delivered at a time that worked for us. The delivery men were great too. We're very happy with the chairs and the service.

Sandy Zahn Kleppe 6/28/2017

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I have not had a service call from Bitter Neumann for many years, however I had always been satisfied with their service so it was natural for me to contact them with noisy dryer. A time frame was given to me when I called and it worked out great! Te service man was neat, clean and personable and on top of that h3 knew what my problem was immediately. Very pleased!

Barbara Brunnbauer 6/23/2017

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I bought a daybed and mattress for a spare room, two chairs and tables for the living room. The service is always good, the delivery personnel were friendly and efficient. Now if I could just win one of their contests. . .

Margaret Ahrnsbrak 6/15/2017

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Our most recent as well as past experience with Bitter Neumann continues to be A1 in customer service, value, and selection. A true indication of customer satisfaction is repeat shoppers, and we count ourselves among them. Special shout out to Kathy for your assistance and informative product knowledge during our recent purchases. Also thanks to the delivery crew who did a professional, yet personal job.

Bev Haartman 6/12/2017

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Wonderful experience. Love our new couch which arrived sooner than thought. David Kissinger was excellent.

Penny Grimm 5/29/2017

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I keep going back to Bitter Neumann because the prices are great, they service their appliances, I can trust them in my home, and they will work with me to help me get what I need quickly.

EMMA BAGNALL 5/22/2017

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We have always had a great experience with Bitter Neumann.

Todd Larson 6/5/2017

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When I called Bitter Neumann, I already knew what I was looking for. I just needed someone to help me order it and get it delivered. I spoke with Joanne who was absolutely amazing! She was so sweet and funny. She was really helpful and when we were done ordering my appliances, I felt like we were old friends. I love that kind of personalized service! Thank you so much Joanne! Because of you, we will keep coming back to Bitter Neumann.

Andi Stephen 5/20/2017

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I would highly recommend Bitter Neumann! Our family has purchased numerous appliances and furniture from this business. The customer service is outstanding. The entire staff is friendly and customer oriented.

Angela Gruenke 5/21/2017

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I was shopping for a new electric stove for a rental property, and met Bill, one of their salespeople. Very professional, very knowledgeable. It took some legwork to get the right model, but he found me the right one, scheduled prompt delivery, and everything came up roses. Nice work Bill!

Kurt Coffin 4/27/2017

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Purchased new furniture pieces, sales person was friendly, knowledgable and not pushy. Scheduled delivery was on time and went well. We have purchased other items prior and things have gone well each time.

Ed Aschenbach 4/27/2017

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Good experience on appliance installation! Arrived on time and communicated well!!

Dennis Ladwig 5/11/2017

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We always go to Bitter Neumann for our appliances. Knowledgeable staff, always friendly and not pushy. Quick delivery and installation.

Debbie Sutton 5/16/2017

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Bitter Neumann has always been our go to place for any of our appliances and furniture. They have an excellent selection and stand by their products. Their staff is knowledgeable on what they are selling and friendly. We have never had a bad experience.

Richie Laux 4/26/2017

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Bitter Neumann has done everything they can to make sure that I am happy and that I have had a good experience. :)

Katie Binversie 4/17/2017

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The sales representative was very patient and helpful. He answered our questions and was knowledgeable. We definitely would come back to Bitter Neumann.

sharon bowen 3/13/2017

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I bought a refrigerator, dishwasher, and over the range microwave for a remodel project. Bitter-Newmann held my purchases and delivered them as the contractor called for them. I was billed as of the delivery date, not purchase date. I appreciate that very much. I got excellent service from the staff in coordinating my project.

Debbie Fasse 4/12/2017

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I just got an over the range microwave. I went in because it was on sale and it turned out to be less than the advertised price. The men who installed it were experienced and friendly. They had it installed in less than a half hour even tho they had to take apart the old one to remove it.

Judith La Grow 4/7/2017

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Their service department is very nice to deal with, we had major problems with the appliances we purchased all but 1 had a default in them so I contacted the store and we dealt with Dan who was very nice to us. Then talked to the people in the service dept. for having them replaced and they we all nice to talk to and helped us in getting new ones.

Sharon Paske 4/13/2017

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Bitter Neumann was very helpful! A 5 star business that I will definitely do business with again. Thank you.

Kim Zutz 4/5/2017

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We were very satisfied with the sales, delivery and appliances we purchased from Bitter Newman in Sheboygan. Everyone was so friendly and were very gracious to us. Problems were immediately settled. We would recommend them to everyone. Thank you again for your service and sales.

Faye Riesterer 4/7/2017

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Beautiful store and super friendly staff!

Norman Schrock 3/14/2017

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They were the best team ever! They were professional, courteous, and knew what they were doing. They installed my front loaders that I moved up to Manitowoc with, and were finished within 20 minutes. The other two places I called in Manitowoc either refused to do the job, and we're going to charge me twice the amount BN did, or were clueless as to even know how to stack my machines, and slide them into place. I can't say enough praise about the stellar customer service I received from Bitter Neumann. I will recommend them to anyone, and will go there before anywhere else because of today's performance. Wish every business was as great as yours!

Leslie Osborn 6/8/2016

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Prices are competitive with the big box stores but they have better service and will hold your product until you are ready for it.

Jeff Smith 12/5/2016

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Thanks so much to the staff at Bitter Neumann for a wonderful furniture buying experience! We had been searching for a quality dining room table for some time when we went into BN and discovered their Fusion Amish furniture sets. We were able to customize a table and chairs to fit our wants and needs perfectly. The staff was helpful, knowledgable and friendly. We will definitely purchase from BN again!

Libby Welhouse 10/28/2016

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We were shopping for a new mattress and really confused on how to figure out what kind to get. Stopped in Bitter Neumann and worked with a gentleman by the name of Tanner. Let me tell you, he knows a lot about mattresses and really gave us some great information!! He wasn't trying to sell us a mattress he was helping us find the right one. I have no doubt we will be happy for a long time. Thanks, Tanner!!

Kalen Steingraeber Eirich 6/10/2016

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very pleased after my purchase of a washer and gas dryer from the Manitowoc store that was delivered last week. from a knowledgeable sales staff that stayed in touch before the delivery, to the dedicated delivery/setup team.Thank You!P.S. the two units I bought were lower in price than in one of the big box stores

paul marvin 12/22/2016

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Thanks for the excellent service I received with my recent purchase. I really appreciated the extra effort in the set up.

Tracy Dufek Kracht 12/18/2014

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We have been shopping Bitter Neumann for over 20 years. Throughout every purchase we have made, Bitter Neumann have been there for us through the selection, delivery, purchasing and the unusual need for post purchase support. We enjoy the quality of products at competitive prices. Sales staff is well versed in the products and differences from models in order to help us make informed decisions. Delivery has always been punctual, friendly and careful with my new purchase as w Keep up the great work and Kudos for being a Five Star Sheboygan Business!

Karen Hiers Bollwahn 11/25/2014

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Great family business!!

James Downey 1/13/2015

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Putting customers first. Every single day. Best in the area.

Dylan Daniel 4/19/2015

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We have been customers of Bitter Neumann for 25 years and have purchased a number of appliances. We have always been pleased with their service.

Sandra Genke 10/8/2015

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A big thank you to Darryl for assisting us in purchasing our new refrigerator. He was extremely helpful and layed out our options in an organized manner. The refrigerator was delivered less than 24 hours later. A great buying experience from a great person and company who deals with quality appliances.

Ben Darkow 10/24/2015

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Went to browse the store and found a great deal on a 2015 fridge for my rental house. The guys there were great to work with. The delivery was smooth, they called me just before (20min) they were going to arrive. Very courteous. Thanks so much!

Michelle Ho 1/5/2016

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I purchased a Smith Brothers Sofa from Bitter Neumann. It came in ahead of schedule but they held it until I returned from a vacation. ...Smith Brothers is the best furniture

Brenda J. Clifford 10/13/2016

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An outstanding local small town business with great leadership and people who care about you, your home decor, and appliance choices. They have an excellent staff, courteous sales people, and extraordinary parts department. I have and will continue to shop here. As for my friends and family, I would highly recommend Bitter Neumann.

Scott Hayes 1/2/2015

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